Orders made after Jan 28th, 2022 will be postponed, fulfillment will resume from Feb 20th, 2022
We offer international shipping to most countries and regions in the world.
Oceania: Australia, New Zealand
The shipping cost of your order will be calculated and displayed at checkout. You can also check the shipping cost in the shopping cart.
We offer two logistics options: basic shipping (12-20 business days) or free shipping (12-20 business days).
The whole delivery process includes processing time and international shipping time.Please note that holidays & weekends are not included.
The processing time may need 7-12 business days after receiving your order confirmation email. You will receive another notification when your order has been shipped.
The time of international logistics depends on different companies, which will be around 10-15 business days.
Due to the impact of the COVID-19 and the peak holiday shopping season, global logistics are currently delayed by 3-5 days.
The product is still on the way. Any questions, please contact us via firstname.lastname@example.org, we will reply within 24 hours. Thank you for your patience and understanding.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at customer email@example.com with your name and order number, and we will look into it for you.
Please note that customers are responsible for shipping fee, custom duties and VAT if applicable.
For any relevant questions please free to contacts us at firstname.lastname@example.org.